Sales Enablement Platform
Customer Information
Tailored Script
GREETING
Good morning/afternoon/evening, this is XYZ. How may I help you?
UNDERSTAND THE CUSTOMER'S NEED
We specialize in Professional Resume Services. Can I have your name please?
Can you help me with your:
- Years of experience, profile and industry
- What is your next career step?
- Are you applying for jobs in India or abroad?
DIFFERENTIATORS
- INTERNATIONAL: We have 1000s of satisfied customers in 30+ countries including in the Middle East, Asia Pacific, North America, Europe and Africa
- EXPERIENCE: We come from a background of HR and Recruitment with over 15 years experience, so we are well aware of the both sides of the process
- LINKEDIN PROFILE: We also do LinkedIn Profile transformation. 94% of recruiters use LinkedIn for finding candidates and a filled profile increases discovery by 40x
PROCESS (IN BRIEF)
- Questionnaire catered to your profile to missing elements of your CV
- Proceed to Editing of the resume
- Telephonic Discussion with the writer
- Two levels of Quality Check and the first draft is submitted
- 2 Iterations
CV
Do you have an existing CV?
That's fine, we will help you build a resume from scratch by our CV Builder
OBJECTION HANDLING
- If too expensive: Our services are an investment in your future. Many clients see a return through higher-paying job offers.
- If unsure about effectiveness: We have a 95% success rate in helping professionals advance their careers across various industries.
- If time is a concern: We understand you're busy. Our process is streamlined to minimize your time investment while maximizing results.
CLOSING TECHNIQUES
- Summarize the benefits: "Based on your career goals and experience, our services will significantly enhance your job prospects."
- Create urgency: "If we start today, we can have your new resume ready by [specific date]. This could be crucial for upcoming job opportunities."
- Address final concerns: "Do you have any remaining questions I can address for you?"
- Assume the sale: "When would you like to get started with your resume transformation?"
- Offer next steps: "Once we proceed, I'll send you a detailed questionnaire to kickstart the process."
- Use social proof: "Many professionals in your industry have seen a 30% increase in interview calls after using our services."
- Provide options: "Would you prefer to start with just the resume, or include LinkedIn optimization as well for a more comprehensive approach?"
- Special offer: "If you decide to proceed today, I can offer you a 0% discount, which is valid only for this call."
EMAIL/WHATSAPP
We will send you an email with all the details, the steps to take this forward, and a link for the payment.
Can you help me with your email ID?
To ensure faster communication and updates, can I have your WhatsApp number?
CLOSING
Is there anything else I can help you with?
It was nice speaking with you, . Have a nice day
FREE EXPERT REVIEW AND ANALYSIS
Since you haven't decided to proceed with our services today, we'd like to offer you a free expert review and analysis of your existing CV. This will give you a taste of our expertise and how we can help improve your job prospects. Would you like to take advantage of this offer?
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